Administrator

Shirley Technologies Limited requires an Administrator to join the Shirley® Administration Team based in Trafford Park, Manchester.

Reporting to the Administration Manager, the main responsibilities are:

  • Registering of applications and population of certification project folders
  • Updating systems with job information and management of statuses throughout project lifecycle
  • Monitoring the administration mailbox and actioning admin requests, including customer service functions such as lead time updates and responding to or escalating customer queries
  • Processing and registering test samples and liaison with technical and laboratory teams
  • Fielding and redistributing phone calls
  • Other general administrative duties as necessary
  • Internal mail duties between sites as part of a rota with other team members

Skills/Attributes:

  • Excellent communication skills.
  • Well-organized, with good time management and attention to detail
  • 3+ years experience in a customer services/administration role

What you’ll get in return:

  • 25 days holiday
  • Competitive salary
  • Flexi-time system
  • Bonus Scheme
  • Health Cover
  • Contributory Pension Scheme

Hybrid Working flexible working application considered after 18 months+

Company Profile

With over a century of expertise in textiles and related products, BTTG® and Shirley® are the leading independent organisation for testing and certification. BTTG® specialise in the testing, certification and auditing of Personal Protective Equipment and Construction Products. Shirley® is a member of the OEKO-TEX® Association and offers testing and certification to OEKO-TEX® STANDARD 100, MADE IN GREEN®, STeP®, DETOX TO ZERO®, ECOPASSPORT®, LEATHER STANDARD®, RESPONSIBLE BUSINESS® and ORGANIC COTTON®, plus analytical and investigation services as a member of the Expert Witness Scheme.  

We operate in nine countries, assist clients in over 70 countries and have four laboratories in the UK along with one in India.  Our offices are in the UK (Manchester and Leeds), Dublin, Bangladesh, China, Kenya, Pakistan, Singapore, South Africa, Vietnam, and India.

If you are interested in applying for this role, please submit a covering letter with full CV to hr@bttg.co.uk

Auditor / Quality Assurance Officer - Manchester